State Farm® Insurance Agent Alex McGehee

"Outstanding service! My insurance agent Michael Thomas was friendly, responsive, and extremely helpful throughout the entire process. They made sure I understood my coverage options and helped me find the best policy for my needs. I highly recommend their services."

"I was on the phone for over an hour, but it was time very well spent. I didn’t realize how underinsured I was until Jacob took the time to review my coverage and explain my options. He helped me understand the amount of protection I truly needed and answered all of my questions thoroughly. Jacob was prompt, professional, knowledgeable, and easy to talk to."

"My experience with Mr. Michael was an extraordinary! I was a low point in my life and his calmness and understanding not only helped me get a policy but I got my auto Ann homeowner at the same time! Thank you so much. You never know what people are going through."

"Ashley was very helpful walking me through my coverage and any new options I would want. She also was very helpful in explaining to me how they would help me with my policy as it was set to expire a couple days before my lease and new apartment."

"I was shopping for home and auto insurance and spoke to a delightful young lady by the name of Gavin at State Farm in Baton Rouge Louisiana. She helped me through all entities of home and auto insurance coverage and thoroughly explained the policy and it’s provisions Gavin was extremely professional, Helpful, And a pleasure to deal with She offered me opportunities to aid me and switching my insurance carriers that I did not know existed and made it very easy and simple for me to do so Also, I am able to save approximately $1500 per year in car insurance Alone Also, I was able to save About $300 per year in homeowners insurance which included better coverage than I had. If you’re shopping for home and auto insurance, I would encourage you to contact Gavin at Alex McGhee State Farm insurance in Baton Rouge, Louisiana"

"I was assisted by Gavin and she did an outstanding job. She was very helpful and patient."

"Terrible experience with this office. I called in early January to switch to State Farm. I transferred two cars and renter’s insurance. This was to begin on January, 7th 2026. I paid my first premium and scheduled my previous policy to end the same day. I received my insurance cards in the mail a week later and noticed that the card started on February 6th 2026. I called the agent Mike immediately and he looked into it. He said there was a glitch in the system and that I paid the premium for both cars and the renters policy on January 7th, 2026, so don’t worry, our cars are covered. I purchased a motorcycle in April and called to get a quote. I said I would call him after I finalized the purchase. Once I bought the motorcycle I asked him to add this, he said he couldn’t find the quote and forgot to save it. I asked him to rebuild the quote and add it that day. The next day I didn’t see the motorcycle on the application. I called and no response. I called the following day, a Friday, and no response. I called another company and got a quote. I spoke with Mike the following Monday and explained that I would be canceling everything and going with another company. He became aggressive and unprofessional and I explained that he is not helping for future business. He Explained that Louisiana law requires you to submit a cancellation in writing. I said no problem, but I would talk to them later. This was 12 days prior to The intended cancellation date of May 6, 2026. As soon as I got off the phone with Mike, I called corporate State Farm. I spoke to the representative and explained the situation that I was not happy with how Alex Mcgehee’s office Handled things and that I wanted to switch to another agency. I went ahead and added the motorcycle policy through corporate State Farm and ask them to switch over my renters and auto policies to the other agent. I called the new agent in a couple days later, April 29,2026, To verify that everything had been switched over to that agent and it had. On May 12, 2026, I looked at the application because our premium had not been charged on May 6, 2026. The application showed that we did not have coverage. I immediately called the new agent to Figure out what happened and she said that Alex Megehee’s office canceled the policy. I asked how this was possible since they’d never received a written cancellation letter for me, which is required via Louisiana state law, and she didn’t know how that was possible because there was no cancellation letter in my file. The new agent was able to backdate this policy to May 6 so that we did not have a lapse in coverage. We returned home today from a trip to Colorado Springs and my wife, and I both received letters from the Department of motor vehicles. Requiring us to submit proof of insurance from January 7, 2026 to February 6, 2026. They had documentation that we canceled our progressive policy back in January but did not have liability insurance required by Louisiana state law. We have filed an escalation through State Farm corporate because of this issue, and we have also filed a complaint through the Louisiana Department of insurance. We paid our premium on January 7, 2026 and State Farm’s policy is not to pre-pay premiums for coverage starting on a future date. If you select your coverage to be started on February 6, 2026, The premium would be paid that day not a month prior. I called and switched from our previous company paid that day, January 7th, 2026 for the insurance to start and this Agent started our insurance a month later. The agent illegally canceled our car insurance without written approval. State of Louisiana can fine us for not having insurance from January 7 to February 6 and can raise our rates in the future because of a lapse coverage."

"I spoke with Jacob who was very helpful and quick with getting a quote and providing me my paperwork and processed"

"Quick efficient friendly service appreciated everytime."

"Good customer service Nice and very helpful Thanks Gavin"

"I had a great experience working with State Farm, especially with Gavin. She did an amazing job explaining everything clearly and made the whole process easy to understand. She really took her time to help me find the best deal for both my car insurance and renters insurance without making it feel rushed or confusing. You can tell she actually cares about helping people and not just getting you signed up. I definitely appreciate the service and would recommend working with her to anyone looking for coverage."

"Always available to answer questions, personable, friendly, and literally saved my life during an ice storm by finding an available hotel room with generator for heat!!! God Bless State Farm!"

"Took about 30 seconds for Mike Vivien to resolve my payment issue that the automated line wouldn't fix. Super down to earth and did a great job. 👍"

"Thank you for the reminder"

"This is Riggin lee I would like to say thank you to Miss Gavin She was very helpful very understanding. I took the Time and had the Patience To work with me and explain everything to me… Very sweet lady"

"Mr. Mcgehee took care of me in a professional manner. He is a caring associate. Thank you."

"Alex was insanely helpful in getting our commercial insurance setup. And personally he beat what we were paying for progressive for auto and personal insurance. He was helpful and answered any and all questions that I had. Alex's office staff have also been cordial and wonderful to work with on minor tasks as well. We are now lifetime customers of Alex's and dont plan on going anywhere else any time soon. 11/10!!!"

"We have our home and auto with Jessica. She was very helpful and always responded timely."

"I was searching for the best car insurance online and was connected to Mr. Micheal Thomas from state farm. He was very sweet and helpful! He helped me get my car covered and bundled insurance for my home for a much lower price that I was paying for just my car!! Highly recommend Mr Michael Thomas for all insurance needs!!!"

"I like to leave a review expressing my gratitude to Gavin for her exceptional service. She was very knowledgeable kind and she gave me a policy that fit my financial needs. Thank you Gavin one satisfied client. Sandra Craggette."

"Best insurance company yet. Very easy to work with and get best deals. 5 stars"

"JT, has been nothing but HELPFUL the #BEST ♥️ from beginning til ending .. patient & concerning . Thank you JT for helping my family w/ all of our needs. As I’ve told you before. I love your customer service sooo much!"

"Gavin and Jessica were remarkable."

"He was very professional"

"Gavin was very helpful and patient with me . I just wanted to make sure I could get lower prices. Thank you Wanda Caves"